Smile Brands Data Breach: What & How It Happened?
Twingate Team
•
Jun 14, 2024
In April 2021, Smile Brands, a network of dental offices, experienced a data breach involving unauthorized access to their systems, compromising sensitive patient information. A class action lawsuit followed, leading to a settlement that included credit monitoring, cash payments, and improved security measures.
How many accounts were compromised?
The breach impacted data related to nearly 2.6 million individuals.
What data was leaked?
The data exposed in the breach included names, addresses, birth dates, Social Security numbers, financial information, phone numbers, health information, and government-issued identification numbers.
How was Smile Brands hacked?
Hackers breached Smile Brands' systems through a ransomware attack in April 2021, leading to unauthorized access to personal information of nearly 2.6 million individuals. The exact methods used by the hackers remain unclear,
Smile Brands's solution
In response to the hacking incident, Smile Brands took several measures to enhance its security and prevent future breaches. These measures included improving their information storage systems used to store patient data, with the enhancements valued at over $4.5 million. Additionally, Smile Brands promptly terminated the unauthorized access, launched an investigation into the breach, and offered impacted individuals free credit monitoring services for 12 months.
How do I know if I was affected?
Smile Brands has notified customers believed to be affected by the breach. If you're a Smile Brands customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.
For more specific help and instructions related to Smile Brands' data breach, please contact Smile Brands support directly.
Where can I go to learn more?
If you want to find more information on the Smile Brands data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Smile Brands Data Breach: What & How It Happened?
Twingate Team
•
Jun 14, 2024
In April 2021, Smile Brands, a network of dental offices, experienced a data breach involving unauthorized access to their systems, compromising sensitive patient information. A class action lawsuit followed, leading to a settlement that included credit monitoring, cash payments, and improved security measures.
How many accounts were compromised?
The breach impacted data related to nearly 2.6 million individuals.
What data was leaked?
The data exposed in the breach included names, addresses, birth dates, Social Security numbers, financial information, phone numbers, health information, and government-issued identification numbers.
How was Smile Brands hacked?
Hackers breached Smile Brands' systems through a ransomware attack in April 2021, leading to unauthorized access to personal information of nearly 2.6 million individuals. The exact methods used by the hackers remain unclear,
Smile Brands's solution
In response to the hacking incident, Smile Brands took several measures to enhance its security and prevent future breaches. These measures included improving their information storage systems used to store patient data, with the enhancements valued at over $4.5 million. Additionally, Smile Brands promptly terminated the unauthorized access, launched an investigation into the breach, and offered impacted individuals free credit monitoring services for 12 months.
How do I know if I was affected?
Smile Brands has notified customers believed to be affected by the breach. If you're a Smile Brands customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.
For more specific help and instructions related to Smile Brands' data breach, please contact Smile Brands support directly.
Where can I go to learn more?
If you want to find more information on the Smile Brands data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Smile Brands Data Breach: What & How It Happened?
Twingate Team
•
Jun 14, 2024
In April 2021, Smile Brands, a network of dental offices, experienced a data breach involving unauthorized access to their systems, compromising sensitive patient information. A class action lawsuit followed, leading to a settlement that included credit monitoring, cash payments, and improved security measures.
How many accounts were compromised?
The breach impacted data related to nearly 2.6 million individuals.
What data was leaked?
The data exposed in the breach included names, addresses, birth dates, Social Security numbers, financial information, phone numbers, health information, and government-issued identification numbers.
How was Smile Brands hacked?
Hackers breached Smile Brands' systems through a ransomware attack in April 2021, leading to unauthorized access to personal information of nearly 2.6 million individuals. The exact methods used by the hackers remain unclear,
Smile Brands's solution
In response to the hacking incident, Smile Brands took several measures to enhance its security and prevent future breaches. These measures included improving their information storage systems used to store patient data, with the enhancements valued at over $4.5 million. Additionally, Smile Brands promptly terminated the unauthorized access, launched an investigation into the breach, and offered impacted individuals free credit monitoring services for 12 months.
How do I know if I was affected?
Smile Brands has notified customers believed to be affected by the breach. If you're a Smile Brands customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.
For more specific help and instructions related to Smile Brands' data breach, please contact Smile Brands support directly.
Where can I go to learn more?
If you want to find more information on the Smile Brands data breach, check out the following news articles:
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